Digital Payment Systems on High-Speed Railway Belgrade–Novi Sad with a Comparative Analysis

Stojanović, Danijela and Stanisavljević, Nenad (2023) Digital Payment Systems on High-Speed Railway Belgrade–Novi Sad with a Comparative Analysis. In: Digital transformation of the financial industry: approaches and applications. Springer, Cham, pp. 313-333. ISBN 978-3-031-23269-5

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Abstract

The subject of this research is the implementation of new digital payment systems and digital services on the newly built first high-speed railway in Serbia with a speed of 200 km/h between Belgrade and Novi Sad, which opened for traffic in March 2022, as well as on other Serbian railroads in passenger railway traffic today. The authors analyze the results achieved by selling train tickets via digital payment systems on the high-speed railway Belgrade–Novi Sad, nominally and by income, as well as passenger remarks on the functionality of this way of doing business. The paper quantitatively and qualitatively compares digital payment systems of passenger railway traffic on Serbian railroads today with the beginning of their implementation fifteen years ago, as well as the experiences of international railway administrations and organizations. The research aims to analyze the forms and means of applying digital payment systems on Serbian railways in the previous decade and define the level reached in the railway sector today. Based on all these analyses, the research describes and proposes the directions for further development of digital payment systems in the railway sector in Serbia.

Item Type: Book Section
Additional Information: COBISS.ID=107113993
Uncontrolled Keywords: digital payment systems, railway sector, high-speed railway, passenger railway traffic, E-card, mobile terminal
Research Department: Welfare Economics
Depositing User: Jelena Banovic
Date Deposited: 02 Feb 2023 08:23
Last Modified: 02 Feb 2023 08:23
URI: http://ebooks.ien.bg.ac.rs/id/eprint/1877

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