Service Quality Indicators as a Key Factor of Voluntary Pension Fund Competitiveness

Marjanović, Darko and Brajević, Irena (2023) Service Quality Indicators as a Key Factor of Voluntary Pension Fund Competitiveness. Proceedings, 85 (1). ISSN 2504-3900

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Abstract

The role of the voluntary pension fund is to ensure the preservation and increase of their value by investing the collected payments and contributions, and thus the later amount of private pensions for payment. Savings for a private pension is a long-term investment and aims to preserve a certain level of the investor's standard of living even in times when monthly incomes begin to fall due to retirement. The advantage of investing in a voluntary pension fund compared to individual investment is that it is possible to diversify the risk on a larger number of securities with larger funds invested.

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