Company's fiduciary responsibility for the automobile liability insurance

Domazet, Ivana and Simeunović, Ivana (2015) Company's fiduciary responsibility for the automobile liability insurance. Ekonomika preduzeća, 63 (3/4). pp. 196-204. ISSN 0353-443X

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Abstract

The subject of this paper is company’s fiduciary responsibility for the automobile liability insurance imposed by particularities of financial services. Business result of insurance companies depends on the optimal business decisions of their managers, and it is extremely important that they should understand the specific nature of financial services and their complexity from the users’ standpoint. Also, in this paper we present the results of market research and attitudes of vehicle insurance services users in the countries of the Western Balkans (Serbia, Bosnia and Herzegovina, Croatia and Montenegro). The premise of our study was that there are several factors that influence the selection of the car insurance company, and that the reliability of the insurer to compensate the damage to the claimant when it occurs, in other words, the fiduciary responsibility of automobile liability insurance company to its clients, is decisive in that choice.

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